Council of University of Baghdad set up a workshop on E-Government Citizen Program for members and teaching staff at all university formations chaired by the Rector Prof. Dr. Alaa Abdul Hussein Abdul Rasool. The workshop dealt with explaining this program’s mechanisms such as how to submit complaints, requests and proposals from affiliated employees, how to deal with them, as well as how to refer applications and complaints to those concerned. The participants were informed also of how to link the administrative work electronically between the ministry and the universities, stressing on adoption of transparency in dealing with the citizens. At the conclusion of this event, the president of University of Baghdad stressed the significance of this e-service as a link between the government and the citizen in complementary to the efforts of both the university and the ministry.